Louie De Palma este un dispecer de taxi acerb și irascibil din New York. Încearcă să mențină ordinea asupra unei colecții de personaje variate și ciudate care conduc pentru el. Pe măsură ce îi hărțuiește și îi insultă din siguranța „cuștii” sale, ei formează o legătură specială între ei, devenind prieteni și sprijinindu-se reciproc prin încercările și necazurile inevitabile ale vieții.
Jim picks up two men in his cab and overhear them talking about the secret to success: dynamic perfectionism. Jim takes it to heart and decides to use the technique to reach his goal, which he won't reveal to the cabbies. Soon, Jim becomes the perfect cab driver, setting company records on every shift. After a few weeks, Jim gives up, announcing that he's reached his goal and can no longer stand to work so hard. He invites the gang over to his apartment to reveal what he's been working so hard for. Upon arrival, they see that his goal was a room full of televisions, with satellites, cable, VCRs, and video games—his ticket to the global village. The gang is unimpressed at first, until each of them gets sucked into watching exciting things on the various televisions.
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