Louie De Palma este un dispecer de taxi acerb și irascibil din New York. Încearcă să mențină ordinea asupra unei colecții de personaje variate și ciudate care conduc pentru el. Pe măsură ce îi hărțuiește și îi insultă din siguranța „cuștii” sale, ei formează o legătură specială între ei, devenind prieteni și sprijinindu-se reciproc prin încercările și necazurile inevitabile ale vieții.
Jim announces he has psychic dreams and unfortunately, he has had one about Alex, culminating in his death. The gang becomes increasingly worried about Alex, when one by one, all of the events Jim dreamed about start coming true. However, Alex continues to reject Jim's superstitions. Louie becomes so worried about Alex, he comes to Alex's apartment to take him somewhere (so the final part of Jim's dream doesn't come true, since he is to meet his doom that evening at home), but possibly to spite Louie, Alex decides to stay and tempt fate. In the end, it turns out that the doom Jim dreamed about was a girl scout knocking at Alex's door, instead of his death, but when Louie leaves, Alex actually appears very relieved that Jim's premonition was wrong.